Melinda Beard » Water/Wastewater Division

water-department

3_005Water Treatment Plant

298 Logan Street
Bessemer City, NC 28016
(704) 629-5684

Click here to view the 2016 Consumer Water Report

What is that “pink stuff” in my bathroom? (Click Here for Info)

Why is my water cloudy or milky looking (Click Here for Info)

Department Mission:

The mission of the staff of the Bessemer City Water/Sewer Division of the Public Works Department is to provide you, our customers, with a safe and dependable supply of water for drinking, domestic, and recreational purposes. While we understand there may be issues from time to time with your water or sewer service, we continually strive to provide you with trouble free service. We are committed to protecting the environment as well as providing you with the best service possible.

More InfoNC Rural Water Association Water Taste ContestWater Customer ServiceFrequently Asked QuestionsStaff/Contacts

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1_001Bessemer City recently came in 3rd place in the North Carolina Rural Water Association Water Taste Contest!  A sample of water was taken from the Bessemer City Water System and submitted to be evaluated on 1) Taste, 2) Color, 3) Odor and 4) Clarity.

Visit the North Carolina Rural Water Association for more information!

Visit the Finance and Customer Service page for water/sewer tap applications and information about billing, deposits and fees.The staff of the Bessemer City Water/Sewer Division of the Public Works Department is pleased to be able to provide you, our citizens, with your water needs. Should you have any questions or concerns please do not hesitate to call me, Melinda Beard, or any of our staff at the above phone numbers.

Department Responsibilities:

It is the responsibility of the Water/Sewer Division to ensure the water delivered to your homes and or businesses is treated properly to provide you and your family with safe, tasteful, potable water.

General Information About Services:

Should you have a problem with your water please call someone at the above phone numbers. We will do everything possible to locate a problem with your water including flushing water lines and having a staff member collect and analyze a water sample from your home or business and notify you of the results.

Water Department

Usually brown or discolored water can be caused by low usage, where water is sitting in the pipes or from a leak in the pipe. Sometimes we have what we call lake turnover which is caused by the change in temperature of the water and can occur during the change of the seasons, this will also cause discoloration as well as taste and odor in the water.

Yes. The Water Treatment Facility staff samples and analyzes the water we treat hourly or as required by the State of North Carolina and EPA.  The Water Treatment Facility Operator continually monitors our charts, recorders, and digital information to ensure the plant does not have any problems.  Should there be a change in any of the above, the operator notifies the Operator in Responsible Charge (ORC) for direction.

The State of North Carolina Water Resources requires the Water Treatment Facility to inform you of the conditions of your water throughout the year.  Some of these reports are general information, some are to notify you should a parameter in your water exceed the required limits.  Should you have questions concerning these reports please call someone at the above phone numbers.  We will be happy to assist you with your questions or concerns.

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