Frequently Asked Questions

Natural Gas Department

At this time the City is giving away free gas taps that are going on heat or hot water heater. Fire log only does not qualify for free gas taps.

Go to City Hall and ask for a Gas Tap application. This form can also be found on the Finance and Customer Service page.

Natural Gas has no odor; the odor only smells with the additive Mercaptan. It is added so anyone can recognize the smell of Natural Gas. It has a rotten egg smell.

You can call City Hall and they can transfer you to the Natural Gas Department to speck with the Natural Gas Distribution Coordinator that can tell you if there is Natural Gas in your area or you can call the Natural Gas Department at: (704) 833-0371.