Why have I received a water report?

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The State of North Carolina Water Resources requires the Water Treatment Facility to inform you of the... Read More → Why have I received a water report?

Is my water safe?

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Yes. The Water Treatment Plant (WTP) staff samples and analyzes treated water hourly or as required by the... Read More → Is my water safe?

What causes my water to be brown or discolored?

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Usually brown or discolored water can be caused by low usage, where water is sitting in the pipes or from a... Read More → What causes my water to be brown or discolored?

How do I find out about availability of Natural Gas in my area?

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Call City Hall Annex at (704) 629-5542 and they can transfer you to the Natural Gas Division to check for... Read More → How do I find out about availability of Natural Gas in my area?

What does natural gas smell like?

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Natural Gas has no odor; the odor only smells with the additive Mercaptan. It is added so anyone can... Read More → What does natural gas smell like?

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