FAQs

Usually brown or discolored water can be caused by low usage, where water is sitting in the pipes or from a leak in the pipe. Sometimes “lake turnover” happens which is caused by the change in temperature of the water and can occur during the seasonal changes.  This will also cause discoloration as well as taste and odor in the water. This does not pose a health or safety risk.

Natural Gas has no odor; the odor only smells with the additive Mercaptan. It is added so anyone can recognize the smell of Natural Gas. It has a rotten egg smell.

Call City Hall Annex at (704) 629-5542 and they can transfer you to the Natural Gas Division to check for availability.

Yes. The Water Treatment Plant (WTP) staff samples and analyzes treated water hourly or as required by the State of North Carolina and EPA.  The Water Treatment Plant Operator continually monitors charts, recorders, and digital information to ensure the plant does not have any problems.

Should there be a change in any of the above, the operator notifies the Operator in Responsible Charge (ORC) for direction.

The State of North Carolina Water Resources requires the Water Treatment Facility to inform you of the conditions of your water throughout the year.  Some of these reports are general information, some are to notify you should a parameter in your water exceed the required limits.

Should you have questions concerning these reports please call Customer Service at (704) 629-5542.

The State of North Carolina Water Resources requires the Water Treatment Facility to inform you of the conditions of your water throughout the year.  Some of these reports are general information, some are to notify you should a parameter in your water exceed the required limits.

Should you have questions concerning these reports please call Customer Service at (704) 629-5542.

Usually brown or discolored water can be caused by low usage, where water is sitting in the pipes or from a leak in the pipe. Sometimes “lake turnover” happens which is caused by the change in temperature of the water and can occur during the seasonal changes.  This will also cause discoloration as well as taste and odor in the water. This does not pose a health or safety risk.

Yes. The Water Treatment Plant (WTP) staff samples and analyzes treated water hourly or as required by the State of North Carolina and EPA.  The Water Treatment Plant Operator continually monitors charts, recorders, and digital information to ensure the plant does not have any problems.

Should there be a change in any of the above, the operator notifies the Operator in Responsible Charge (ORC) for direction.

Call City Hall Annex at (704) 629-5542 and they can transfer you to the Natural Gas Division to check for availability.

Natural Gas has no odor; the odor only smells with the additive Mercaptan. It is added so anyone can recognize the smell of Natural Gas. It has a rotten egg smell.

Contact the Clerk’s Office. You can do this by calling 704-629-5542 / or email hhayes@bessemercity.com. You may also sign up to speak the night of the meeting.

City Council holds Regular Meetings on the second Monday every month at 7:00PM in the Council Chambers. City Council holds Work Session Meetings the last Tuesday of every month at 3:00PM in Council Chambers.

Special Meetings and other meetings are scheduled on an as needed basis.

Look under Forms and Documents and you will find a map of the downtown historic district.

If you have questions about this, you can always ask!

By requesting an Economic Development Package, the department will supply you with information related to available properties, development assistance, and other necessary information. You can also browse the “Sites & Buildings” section of the City’s website as well.

Incentives are targeted for business development and job creation.  Visit our page on incentives to review the guidelines and requirements for incentives.

Visit the Downtown Development page for more information.

Our team schedules are handed out to each participant before the start of each season. You may call the Parks and Recreation Department at 704-629-5111 for schedule information. Schedule information may also be posted on the Parks and Recreation Department page and social media pages.

No. Tennis courts and picnic shelters are available on a first come, first serve basis.

Community Building and Recreation Office Hours are Monday – Friday 8am – 5pm.

To register for classes and programs call the Parks and Recreation Office at 704-629-5111.

For Senior Activities and/or classes call 704.729.6465.

You may also visit the Parks and Recreation Department Page here.

To rent the Community Building or Swimming Pool call 704-629-5111 or visit the Allan Farris Community Center. Applicants must complete an application, pay a deposit, and fulfill any additional requirements as outlined in the application.

There are no annual fees or dues. Most classes and programs cost a minimal fee.

Monday – Friday: 8:00 a.m. – 12:30 p.m. and 1:30 p.m. – 5:00 p.m.

The “Senior Moments” newsletter is published monthly, includes a calendar and lists the classes and other special programs for the month. The newsletter may be downloaded by clicking on the link found on the Kiser Senior Center page of this website.

It is also available at the center or by email. Call 704-729-6465 sign up to receive the newsletter via email.

Call the Kiser Senior Center at 704-729-6465 or drop by the center at 123 W. Pennsylvania Avenue.